Welcome to Gatherlee. These Terms & Conditions ("Terms") govern your use of the Gatherlee mobile app and website (the "Service"). By creating an account or using the Service, you agree to these Terms.
1. Your account
You must provide accurate information when registering and keep your login credentials secure. You are responsible for activity that happens under your account. You must be old enough to form a binding contract in your country to use Gatherlee.
2. Using the Service
Gatherlee lets you create shopping and to-do lists, share them with other people, tick items off, attach photos, and see items automatically translated across languages. You agree to use the Service only for lawful purposes and not to upload content that is illegal, abusive, infringing, or harmful.
3. Shared lists and content
When you share a list, the people you invite can view it and — depending on the permission you grant — add, edit, or tick items. Content you add (item names, descriptions, photos) is visible to members of that list. You are responsible for the content you add and for who you share your lists with.
4. AI features
Photo item-detection and automatic translation are provided to help you and are generated automatically. They may not always be accurate. Please review detected or translated text before relying on it.
5. Availability
We work to keep Gatherlee available and reliable, but the Service is provided "as is" and may occasionally be unavailable, interrupted, or changed. Features may be added or removed over time.
6. Termination and account deletion
You may stop using the Service at any time and request deletion of your account from Settings → Delete Account. We may suspend or terminate accounts that violate these Terms.
7. Limitation of liability
To the extent permitted by law, Gatherlee is not liable for indirect or consequential losses, or for loss of data, arising from your use of the Service.
8. Changes to these Terms
We may update these Terms from time to time. Continued use of the Service after changes take effect means you accept the updated Terms.
9. Subscription Cancellation and Refund Policy
Gatherlee is a digital subscription service. Paid features are activated in the customer’s account immediately after successful payment confirmation.
You may cancel automatic renewal at any time through Gatherlee Settings. Cancellation prevents future renewal charges but does not end access already paid for. Your subscription benefits will remain available until the end of the current paid period.
Because the digital service is made available immediately, completed subscription payments are generally non-refundable, except where required by applicable law. Gatherlee will review refund requests involving:
- Duplicate payments;
- Unauthorized or fraudulent payments;
- An incorrect amount charged; or
- A verified technical issue that prevented activation or delivery of the paid service.
To request a refund review, contact support@gatherlee.com and provide your Gatherlee account email address, payment or order reference, payment date, and reason for the request.
If a refund is approved, it will be returned only to the original payment method. Processing normally takes 7–14 business days, depending on Thawani Pay and the card-issuing bank. Gatherlee does not control any additional processing time required by the customer’s bank.
Cancellation of a subscription does not automatically create a refund, and no partial or prorated refund is provided for an unused portion of a paid subscription period unless required by applicable law.
10. Plans, prices and card payments
Gatherlee offers a free trial and paid Premium and Household subscriptions. Current features and prices in Omani Rials (OMR) are displayed at https://gatherlee.com/payments/. Debit and credit card payments are processed securely by Thawani Pay. Gatherlee does not store full card details. Any taxes or fees required by law will be shown before payment.
11. Digital delivery
Gatherlee is a digital service. A paid subscription is activated automatically in the purchasing account after the payment provider confirms payment, normally within minutes. No physical goods are delivered. If activation does not occur, contact support@gatherlee.com with the account email and payment reference.
12. Renewal and cancellation
Unless stated otherwise at checkout, subscriptions renew for the billing period displayed and selected at checkout. You may cancel future renewal from Settings at any time. Cancellation does not remove access already paid for; paid features remain available until the current paid period ends.
13. Refund policy
Because paid digital features are made available immediately after payment, completed subscription payments are generally non-refundable, subject to applicable law. We will review duplicate charges, unauthorized charges, and cases where a verified technical problem prevented delivery of the paid service. Request a review through support@gatherlee.com and include the account email and payment reference. Approved refunds are returned to the original payment method, normally within 7–14 business days depending on the issuing bank.